Broadband Support for Low Income Households in Hounslow

Broadband support for low income households in Hounslow

FasterBroadband helps Hounslow residents compare broadband deals, including discounted social tariffs from participating providers. The social tariff comparison tool is free to use and is a not for profit facility, designed to support households on low incomes or receiving qualifying benefits.

Social broadband tariffs are designed to be more flexible than standard broadband deals. In most cases, you can switch to one at any time and leave without early exit fees, which can suit you if your circumstances change or you are worried about committing to a long contract.

Get help with broadband questions like:

• What’s the difference between a social tariff and a regular broadband deal?

• How long can I stay on a social tariff?

• What if I’m already in contract but struggling to pay?

• Which providers offer low-cost broadband with flexible terms?

• Am I eligible for free Broadband?

Users can also enter their postcode and street-level address to check broadband availability and estimated speeds in their area.

The website includes accessibility features and a jargon help tool, which explains broadband technical terms in plain English ideal for those who are less confident online or unfamiliar with broadband terminology.

Eligibility for discounted social broadband tariffs:

• Universal Credit

• Pension Credit

• Income Support

• Income-based Jobseeker’s Allowance (JSA)

• Income-based Employment & Support Allowance (ESA)

• Personal Independence Payment (PIP)

• Attendance Allowance

• Care leaver support