service
Free
At West London Sands we understand what it’s like because we also are bereaved parents.
What is this service?
We're here to help
Our caring and highly trained staff and volunteers will discuss your options and try to get you the support you need. If you’re worried about the safety of a missing person, we would encourage you to contact the police as a first point of call. We provide 7 day per week emotional support for the duration of a disappearance.
We have access to the Language Line interpretation service to facilitate contact with non-English speakers.
Our website has more information on how you may report someone missing.
Contact Us
Our helpline is open 7 days per week, between 9am and 11pm. If you are missing, thinking of going missing, or someone you know is missing, we're here for you. You can call or text us, even if you have no credit on your mobile.
Call
Free and confidential: 116 000
Text
Free and confidential: 116 000
Free and confidential: [email protected]
For young people
Our Runaway Helpline offers support and guidance for young people who have or are thinking about running away.
For adults
Our helpline team can support adults who are thinking of leaving, are away from home or have returned.
For families
We can provide emotional and practical support for the families and friends who are left behind.
Good to know
- Cost: Free
