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Hopeline 24/7

HOPELINE 247 is an around the clock call service where advisers want to work with young people & provide a safe space to talk through anything happening in your life that could be impacting on your or anyone else’s ability to stay safe.

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What is this service?

HOPELINE 24/7 is an around the clock call service where advisers want to work with young people to understand why their thoughts of suicide are present. They also want to provide a safe space to talk through anything happening in the caller’s life that could be impacting theirs or anyone else’s ability to stay safe.

The lines are open for:

  • Children and Young People under the age of 35 who are experiencing thoughts of suicide

  • **Anyone **concerned that a young person could be thinking about suicide

What we offer?

Young People

PAPYRUS’ advisers are all trained to help young people focus on staying safe from suicide. Their training enables them to provide advice and support that may help the caller to move forward and stay alive.

Concerned Others

If you are concerned that a young person is feeling suicidal, advisers can support you to start a conversation about suicide and explore options of how best to support them.

Who can PAPYRUS HOPELINE 247 help?

  • Young People: children, family, parents, siblings, partners, carers, grandparents

  • Concerned Others: at work, in school, college, university

  • Healthcare: GP’s, Nurses, teachers, school nurses, A&E staff, pastoral staff

  • Mental Health Professionals: CAMHS staff, CPNs, Psychiatrists

  • Education Staff: teachers, lecturers, learning mentors, education social workers

  • **Emergency Services: police officers, **ambulance staff, prison staff, drug and alcohol services, probation workers

Good to know

What people say

Thank you so much for the incredible support papyrus & HopeLine UK has given me. You helped me in that moment and it kept me alive.

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