Registered care

For some people, due to the complexity of the support they need, we provide registered care home support.

Our registered services are regulated by the Care Quality Commission (CQC) and you can find reports on all of our registered services here. The CQC regularly assess all registered services against five key questions:

• are they safe?

• are they effective?

• are they caring?

• are they responsive to people’s needs?

• are they well-led?

Everyone is individual and many people have different, creative ways of communicating without using speech. Our Intensive Support Team work closely with people, support teams and families to really understand what matters to them, developing communication techniques and support that meets their needs and expectations. We have a proactive approach to supporting people to maintain their physical and emotional health and well being based on our Treat Me Right! work.