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Safe Space Helpline Hounslow

The Safe Space Helpline is a specialised mental health support helpline for those 18+ in Hounslow, delivered by Mind HFEH.

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What is this service?

Our helpline is accessible from 11am-11pm, 365 days a year.

You’ll be able to speak to one of our trained staff, who have experience supporting those in or nearing crisis. You will be asked some basic information, and we will then provide personalised support. 

People use our service for a variety of reasons. Possibly you are unsure how to manage a difficult situation or need an external person to speak to. Our helpline is also available for carers seeking support for loved ones.

No matter the situation, we aim to work with you in resolving your crisis on the day and if not we can point you in the right direction.

What you can expect when you call the helpline:

  • Establish a personalised support plan

  • Develop positive coping mechanisms

  • Emotional support

  • Advice and services aimed at improving mental health wellbeing

  • Signposting to appropriate services

  • A friendly, listening ear

  • To be treated with respect and kindness

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